Returns & Exchanges

Since 1996, GALLERY M's online collectors have been very satisfied with our online support and acquisition services. GALLERY M's goal is to ensure your complete satisfaction. We achieve this with you, our collector, by first verbally assisting you with your fine art needs. Second, your order is processed and monitored until you notify us that your new acquisition was received as expected and in excellent condition.

Accepted Currencies:: Our client base is truly global. However, GALLERY M is only able to accept purchases in the United States Dollar ($). Most online purchases with GALLERY M are by using a major credit card. Generally, GALLERY M accepts Mastercard, Visa, American Express, and the Discover Card. Should you reside outside the United States or where the United States Dollar is not the accepted standard currency, your credit card company will typically charge both the item purchase price plus a foreign exchange fee(s). Such exchange fees are the obligation of the collector as are any applicable duties, fees and other expenses associated with non-US purchases.


Sometimes in business a return of the merchandise and an appropriate credit is required. GALLERY M handles each situation with the following guidelines:
    1. GALLERY M will accept all works back within the first 10 days after receipt. Shipping costs to return the work will be paid by GALLERY M only when the collector had paid the initial "outbound" shipping. The work(s) needs to be returned in the "pristine" or "as new" condition that the collector originally received the work(s) and as GALLERY M originally shipped the work (s) to the collector.
    2. After the above mentioned grace period has expired, GALLERY M will issue an in store credit applicable to any works in the gallery to be used at a later date.
    3. Refunds of Money: GALLERY M will refund all or a portion of the amount GALLERY M received or issue an in store credit based on that amount for a returned work, as appropriate, after GALLERY M's receipt of the work subject to GALLERY M's inspection therof and determiniation of its condition in its sole discretion. Thereafter, for a work approved for refund or credit, GALLERY M will either send the collector a refund check or issue store credit in an amount GALLERY M determines appropriate. For more details please contact your consultant at 303.331.8400.
*GALLERY M reserves the right to modify, change and otherwise alter these return guidelines at any time without prior written or verbal notice.
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